Migrate from Grafana OnCall

Create an Integration, Copy the API Key

Request your tenant invite (contact us — registration is invite-only during the pilot; the welcome email includes the mobile setup QR code). Then open Integrations in the dashboard, create an API integration, and copy the key.

# Primary header:
Authorization: OpsPingKey abc123-def456-ghi789
# Also accepted (drop-in OpsGenie compatibility):
X-OpsPing-Key: abc123-def456-ghi789
Authorization: GenieKey abc123-def456-ghi789

Repoint Alertmanager (or Your Grafana Contact Point)

OpsPing's API is a drop-in replacement for the OpsGenie v2 alert API — and Alertmanager's opsgenie_config receiver speaks it natively. Change one line and your alert routing, grouping, and inhibition rules all keep working:

Prefer to keep Grafana Alerting as the contact-point layer? In Alerting → Contact Points, edit your OpsGenie contact point and change the URL to https://api.ops-ping.com. Either way, no payload changes.

Rebuild Schedules and Escalation Chains

OnCall schedules and escalation chains don't have a one-click export we can consume, so this step is honest work: recreate your rotations and escalation policies in the OpsPing dashboard, or script it against the OpsPing API (API reference) — teams typically finish in under an hour per rotation. Migration support is free on every plan if you'd rather we walk through it with you.

Verify with a Test Alert

Send one alert through the repointed receiver and confirm priority, tags, and responder routing land correctly in the dashboard:

curl -X POST https://api.ops-ping.com/v2/alerts \
  -H "Authorization: OpsPingKey YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "message": "Test alert from OnCall migration",
    "alias": "oncall-migration-test-01",
    "priority": "P2"
  }'

Install the App — This Is the Part OnCall OSS Lost

The archived OnCall mobile connection means no more push paging from a self-hosted stack. The OpsPing app restores it properly: iOS critical alerts that break through silent mode and Focus, and an Android P1 alarm that plays on the media stream — it fires even in silent/vibrate/DND. Push is free and unlimited on every plan. Keep SMS/voice as a P1-only fallback, billed at provider cost against your included monthly flex credit with a hard cap you set. Details on the pricing page.