GUIDE 01

Getting Started

Sign in, create an integration API key, and send your first alert with curl — five minutes, end to end.

GUIDE 02

Mobile Setup

Install the app, point it at your backend, and configure push notifications and critical alerts.

GUIDE 03

Alert Triage

Filter and bulk-act on the alert list, work the detail lifecycle, and triage from your phone.

GUIDE 04

Schedules & Escalations

Build on-call rotations, manage overrides, and chain escalation policies so nothing pages into the void.

GUIDE 05

Incidents & Services

Declare incidents, track service health, monitor cron jobs with heartbeats, and schedule maintenance windows.

GUIDE 06

Notifications & Channels

Verify email/SMS/voice channels and write per-user notification rules that decide who gets paged, when, and how.

GUIDE 07

Teams & Administration

Manage users and teams, integrations, audit log, reports, and account security settings.

GUIDE 08

Announcements

Broadcast maintenance windows and incident updates to stakeholders — they land as a push and in the mobile Status tab.

GUIDE 09

Saved Searches

Save the alert queries you run often and reopen them in one click — priority, status, source.

GUIDE 10

Pair Your Phone

Sign in to the mobile app without typing a password — scan a one-time QR code from the console.

GUIDE 11

Single Sign-On (SSO)

Connect Okta, Entra ID, or Google Workspace over OIDC so your team signs in through your IdP.

GUIDE 12

Keyboard Shortcuts

Work alerts without the mouse — the alert keybar and the ⌘K command palette, in one reference.

GUIDE 13

Stakeholder Status

Follow incidents, service health, and announcements from the mobile Status tab — no paging required.

GUIDE 14

Status Pages

Publish incidents to a public or private status page with uptime bars and email subscriptions.

GUIDE 15

Slack

Install the Slack app, act on alert cards, run /opsping commands, and run incident channels.

GUIDE 16

Alert Policies

Suppress, delay, auto-close, and re-prioritize alerts with ordered rules — dry-run before saving.

GUIDE 17

Inbound Integrations

Webhook mappers for Grafana, CloudWatch, Alertmanager, and Datadog — plus email-to-alert.

GUIDE 18

Alert Attachments

Attach runbooks and screenshots to alerts — S3-backed upload from the console, readable on mobile.

GUIDE 19

Postmortems

Generate a post-incident review from the audit trail, edit it, export to Markdown or PDF.

GUIDE 20

On-Call Hours

Business vs after-hours reporting per person, with CSV export for on-call pay programs.

REFERENCE

API Reference

Every REST endpoint, authentication scheme, and payload format for the OpsPing API.

REFERENCE

Migration Guide

Move from an end-of-life or legacy on-call tool: concept mapping, API compatibility, and cutover steps.

REFERENCE

FAQ

Quick answers on alerts, notifications, pricing tiers, migrating, critical alerts, and tenancy.